ITA | ENG
Contrast: Decrease page contrast Increase page contrast
| Text Size: A A A
Telecom Italia S.p.A. Home page

Customers

The excellence of our products and services is based on the care we give to our customers and our willingness to meet their needs.

Strategy

The companies of the Telecom Italia Group base the excellence of their products and services on their care of customers and their willingness to meet their requests. The objective sought is to ensure an immediate, effective response to customers’ needs, modelling conduct on proper business conduct, transparency in dealings and contractual commitments, courtesy and collaboration, the underlying viewpoint being that the customer has a central role, in full compliance with the principles of conduct which are detailed through appropriate company procedures. In such a context, collaboration with Consumer’s Associations, through the stipulation of agreements in specific areas, is highly prized, also through the stipulation of agreements in specific areas.